Returns & Exchanges
At District Vision, we are committed to your performance and well-being. If your gear doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all technical tags and protective cases are included to maintain product integrity.
- 3.Ship Your Return
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your gear, your refund or exchange will be processed within 5 to 7 business days.