Frequently Asked Questions
Everything you need to know about our high-performance eyewear and athletic gear.
How do I choose the right lens tint for my sport?
Our D+ lens technology is engineered for specific environments. We recommend our Water Grey lenses for high-glare sports like rowing, and our Sports Yellow or Amber lenses for trail running and cycling to enhance contrast in variable light.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Domestic ground shipping usually arrives within 3-5 business days, while international shipping can take 7-14 business days depending on customs.
Can I get District Vision frames with a prescription?
Yes, many of our performance frames are RX-ready. You can upload your prescription directly on the product page or contact our support team for assistance with custom digital surfacing.
What is your return policy for performance apparel?
We accept returns on unworn apparel with original tags attached within 30 days of delivery. For hygiene reasons, base layers must be unopened in their original packaging.
How should I clean and maintain my sports eyewear?
Always rinse lenses with fresh water to remove salt or grit before wiping. Use the provided microfiber pouch for cleaning. Avoid using paper towels or household detergents, which can damage specialized anti-reflective coatings.
Do you offer international shipping and duties coverage?
We ship worldwide. For most regions, duties and taxes are calculated at checkout to ensure a seamless delivery experience without unexpected fees upon arrival.